2.5.3.4 | Whitelabel Tray Icon, Built-in Chat, Remote Actions, Device Labels & More…
https://blog.netlockrmm.com/2025/10/26/netlock-rmm-2-5-3-0-whitelabel-tray-icon/
Breaking Changes:
- All agents must be updated to the latest version for remote access to function properly
- Review and update your policies to enable remote capabilities in agent settings
- The new tray icon must be enabled in policy settings for attended remote access
✨ New Features
User Tray Icon
- Introduced fully customizable tray icon for enhanced user engagement
- Added new remote access experience with user-controlled accept/decline functionality
- Administrator-controlled remote access behavior through policy settings
- Ideal for situations requiring confidentiality and user consent
Device Labels
- New device labels provide clearer device overview
- Automation policy preview shows which policies are applied to each device
Shutdown & Reboot Actions
- Quick shutdown and reboot actions added
- Direct device control without navigating through remote shell → script selection → execution
Agent Policy Controls
- Configure device synchronization frequency with server
- Override global auto-update settings per assigned policy
- Enable or disable specific remote features per policy
- Enable or disable entire remote service per policy
- Policy settings are managed directly by remote devices (requires policy sync)
- Define unattended access permissions or require user confirmation before connection
🔧 Improvements
-
Remote Agent Service: Complete overhaul of connection behavior
- Automatic connection re-establishment after system reboot when network connectivity is restored
- Fixed edge cases where security programs could silently block connections
-
User Session Tracking: Last active user now correctly reflects RDP sessions
-
Linux Software Inventory: Added support for additional package managers:
- Yum
- Zypper
- Pacman
- DNF
-
Remote Screen Control: Performance optimizations
- Reduced CPU resource usage
- ~33% reduction in bandwidth consumption
- Noticeable performance improvements
-
Agent Installer: Added support for hidden and no-log parameters
-
Various small tweaks and improvements