A secure SMS-based communication system built using Laravel and Twilio APIs.
This platform enables tutors to communicate with assigned students while protecting student phone numbers through number masking and role-based access control.
⚠️ Note: Production source code is private due to client confidentiality and privacy compliance requirements.
This repository showcases architecture, system design, and implementation approach only.
The system was developed to enable:
- Secure SMS communication between tutors and students
- Complete privacy of student contact details
- Role-based access control (Admin & Tutor)
- Real-time chat updates
- Centralized admin monitoring dashboard
The application integrates seamlessly into the client’s existing workflow.
Tutor Role
- Can communicate only with assigned students
- Cannot view student phone numbers
- Access limited to assigned conversations
Admin Role
- Full visibility into all conversations
- Assign tutors to students
- Monitor communication activity
- Implemented Twilio Proxy / number masking
- Tutors communicate via proxy numbers
- Real phone numbers are never exposed
- Secure SMS routing through Twilio APIs
- Laravel Event Broadcasting
- Instant chat updates
- Notification system
- Queue-based message handling
Backend: Laravel 9
Database: MySQL
Messaging: Twilio SMS & Proxy API
Frontend: Bootstrap + JavaScript
Broadcasting: Laravel Events & Queues
- Tutor sends message from dashboard
- Backend validates role & assignment
- Twilio API processes SMS via proxy number
- Message stored in database
- Broadcast event triggers real-time UI update
- Secure webhook validation
- Middleware-based role authorization
- Optimized relational schema for chat logging
- Queue system for scalable SMS handling
- RESTful architecture design
Solution: Implemented Twilio number masking to anonymize communication.
Solution: Used Laravel broadcasting and event-driven architecture.
- Designed full backend architecture
- Integrated Twilio APIs
- Developed role-based authorization system
- Built admin monitoring dashboard
- Optimized SQL schema for performance
- Ensured seamless integration into client ecosystem
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- Secure & compliant communication system
- Improved operational oversight
- Reduced manual coordination
- Scalable architecture for future growth
If you'd like to discuss similar secure communication systems,
connect with me:
Mukesh Prajapat
Laravel & API Integration Specialist