Manage Subscription updates

docs/get-started/sign-up.md

@@ -65,7 +65,7 @@ After your trial ends, your account will automatically convert to a Free account
 <sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
 <sup>4</sup> Notifies you in real-time when errors occur on your systems.
 
-For more information, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
+For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
 
 ## Sign up through AWS Marketplace
 

docs/manage/manage-subscription/close-cancel-sumo-account.md

@@ -1,37 +1,34 @@
 ---
-id: close-cancel-sumo-account
-title: Close or Cancel a Sumo Logic Account
-description: The owner of a Sumo Logic Free or Trial account may delete their Organization from Sumo Logic, which will close the account permanently.
+id: close-cancel-sumo-account  
+title: Close or Cancel a Sumo Logic Account (Free, Trial, or Paid Plans)  
+sidebar_label: Close or Cancel Your Account  
+description: Learn how to permanently close a Sumo Logic Free or Trial account or cancel a paid account like Essentials or Enterprise.  
 ---
 
-This topic covers how to delete your organization from a Sumo Logic Free or Trial account and permanently close the account. It also provides instructions for cancelling a Sumo Logic licensed account. 
+This guide explains how to permanently close a Sumo Logic Free or Trial account by deleting your organization. It also outlines the steps to cancel a paid account, such as Essentials or Enterprise.  
 
-:::info
-Any financial obligations specified in the contract remain in effect even if an account is cancelled or closed.
+:::info  
+Any financial obligations outlined in your contract remain in effect even if your account is closed or canceled.  
 :::
 
-## Close a Sumo Logic Free or Trial account
+## Close a Sumo Logic Free or Trial account
 
-The owner of a Sumo Logic Free or Trial account can delete their organization from Sumo Logic, which will close the account permanently. When you delete your organization, you delete all users and data from Sumo Logic, close the account, and log yourself out as a user.
+Owners of Sumo Logic Free or Trial accounts can permanently delete their organization, removing all users, data, and access to Sumo Logic. This process will also log you out as a user.
 
-:::important
-This task deletes your Sumo Logic Organization, all users and data. **This action cannot be undone.** 
-:::
-
-To delete a Sumo Logic organization and close the account:
-
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Account > Account Overview**. <br/> [**New UI**](/docs/get-started/sumo-logic-ui/). In the top menu select **Administration**, and then under **Account** select **Account Overview**. You can also click the **Go To...** menu at the top of the screen and select **Account Overview**. 
-1. At the top of the page, select the details icon.
-1. Select **Delete this Organization from Sumo Logic?**, click **Delete Org**.
-1. In the dialog **Delete This Organization from Sumo Logic?**, enter **DELETE** to confirm.
-1. Click **Delete Org**.
+1. Navigate to your Account Overview.
+   * **[Classic UI](/docs/get-started/sumo-logic-ui-classic)**. Navigate to **Administration > Account > Account Overview**.  
+   * **[New UI](/docs/get-started/sumo-logic-ui)**. Navigate to **Administration > Account > Account Overview**, or use the **Go To...** menu to select **Account Overview**.  
+1. At the top of the page, click the **Details** icon.  
+1. Select **Delete this Organization from Sumo Logic?**, then click **Delete Org**.  
+1. In the confirmation dialog, type **DELETE** to confirm.  
+1. Click **Delete Org**.  
 
-The Sumo Logic Organization, all users and data are deleted. This cannot be undone.
-
-:::note
-If you have a self service trial account, at the end of the trial, typically 30 days, if you do not upgrade to a paid subscription, your account converts to a free plan. 
+:::warning  
+Deleting your organization is permanent and removes all users, data, and the account itself. **This action cannot be undone.**  
 :::
 
-## Cancel a Sumo Logic licensed account
+If you have a self-service trial account, it will automatically convert to a Free plan at the end of the trial period (typically 30 days) if you do not upgrade to a paid subscription.  
+
+## Canceling a Sumo Logic licensed account
 
-To cancel your organization's paid Sumo Logic account, open a ticket with [Sumo Logic Support](https://support.sumologic.com/support/s), and we will process your request in a timely manner.
+To cancel a paid Sumo Logic account, such as Essentials or Enterprise, submit a request to [Sumo Logic Support](https://support.sumologic.com/support/s). Our team will process your request promptly.  

docs/manage/manage-subscription/create-manage-orgs-service-providers.md

@@ -1,6 +1,6 @@
 ---
 id: create-manage-orgs-service-providers
-title: Create and Manage Organizations (Service Providers)
+title: Create and Manage Orgs (Service Providers)
 description: For Sumo Logic Service Providers, Sumo Orgs eases the process of provisioning and managing POV Trial orgs in multiple Sumo Logic deployments.
 ---
 
@@ -83,7 +83,7 @@ This section has instructions for creating a POV Trial org. 
 After you create a child org, you can’t delete it.
 :::
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click **+ Add Organization**. <br/> <img src={useBaseUrl('img/manage/subscriptions/orgs-page.png')} style={{border:'1px solid gray'}} alt="orgs-page" width="800"/>
 1. The **Create New Organization** pane appears.<br/> <img src={useBaseUrl('/img/manage/subscriptions/sp-create-new-org.png')} style={{border:'1px solid gray'}} alt="orgs-page" width="400"/>
 
@@ -115,7 +115,7 @@ After you create a child org, you can’t delete it.
 
 ## Upgrade a POV Trial org 
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the row for the trial org you want to upgrade.<br/> <img src={useBaseUrl('/img/manage/subscriptions/org-to-update.png')} alt="modify" style={{border:'1px solid gray'}} width="800"/>
 1. The right pane appears with information about the org. Click **Edit**.<br/> <img src={useBaseUrl('/img/manage/subscriptions/edit-option.png')} alt="modify" style={{border:'1px solid gray'}} width="400"/>
 1. In the edit pane, choose the **Enterprise plan** that appears as an option in the **Plan Type** dropdown.<br/> <img src={useBaseUrl('/img/manage/subscriptions/upgrade-plan.png')} alt="modify" style={{border:'1px solid gray'}} width="400"/>
@@ -140,7 +140,7 @@ After you create a child org, you can’t delete it.
 
 If a POV trial org is not upgraded to Enterprise plan after 45 days, the org will be downgraded to the **CF Credit - Free** plan. If you need to upgrade this plan to Enterprise, follow the below steps:
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the org with the **CF Credit - Free** plan that you want to upgrade to.
 1. The right pane appears with information about the org. Click **Upgrade**.<br/> <img src={useBaseUrl('/img/manage/subscriptions/upgrade.png')} alt="upgrade" style={{border: '1px solid gray'}} width="400" />
 1. Click **Set Baseline**.<br/> <img src={useBaseUrl('/img/manage/subscriptions/free-org-set-baseline.png')} alt="free-org-set-baseline" style={{border: '1px solid gray'}} width="400" />
@@ -180,18 +180,18 @@ If the org has already depleted its credits, you can see a red color warning ico
 :::
 
 To change an org's credits allocation:
-1.  [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1.  [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the row for the org you want to edit.
 1. Click **Edit** in the right hand pane. <br/> <img src={useBaseUrl('img/manage/subscriptions/edit-org-3.png')} style={{border:'1px solid gray'}} alt="your description" width="450" />
 1. Under **Modify Credit Allocation**, you can increase or decrease the credits based on your requirement.<br/> <img src={useBaseUrl('img/manage/subscriptions/modify-allocation-button.png')} style={{border:'1px solid grey'}} alt="allocation" width="450" />
       :::note
       Ensure your total new allocation is not less than the consumed credits.
       :::
       You can select **Credits to be Added** and enter either the recommended credit value or a value of your choice to top-up additional credits and avoid credit depletion. This recommendation is calculated based on the usage forecast and the average daily credit usage for the selected contract period.
-      
+
       **Example 1**: Consider that you are heading towards credit depletion and need to add more credits. The below image shows you have almost run out of the credits (1840/1841) allocated to the child org. To increase the credits to the child org, select **Credits to be Added**. An info icon will appear below with a suggestion on how many credits can be added to this child org based on the usage forecast. So, in this case, it is suggested that you add 135 credits.<br/> <img src={useBaseUrl('img/manage/subscriptions/modify-allocation-recommendation.png')} style={{border:'1px solid gray'}} alt="modify-allocation-recommendation" width="450" />
       <br/>Click **View Details** to view the detailed breakdown of the recommended value.<br/> <img src={useBaseUrl('img/manage/subscriptions/modify-allocation-usage-forecast.png')} style={{border:'1px solid gray'}} alt="modify-allocation-usage-forecast" width="450" />
-      
+
       **Example 2**: Consider you need to increase credits to your child org. The below image shows that you have used 35 credits out of 31026 credits allocated to your child org. Now, if you wish to increase the credits to your child org, select **Credits to be Added** and add the additional credits required.<br/> <img src={useBaseUrl('img/manage/subscriptions/modify-allocation-recommendatio-example-2.png')} style={{border:'1px solid gray'}} alt="modify-allocation-recommendatio-example-2" width="450" />
 1. If you want to modify the baseline, click **View Baseline**. The **Credits Calculator** appears.
       1. Click **Edit** and follow the steps in [Allocate Credits](#allocate-credits) to update the credits allocation.<br/> <img src={useBaseUrl('img/manage/subscriptions/edit-baseline.png')} style={{border:'1px solid gray'}} alt="edit-baseline" width="450" />
@@ -204,7 +204,7 @@ To change an org's credits allocation:
 
 To deactivate a POV Trial org
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the row for the trial org you want to deactivate.
 1. Click the three-dot kebab menu and choose **Deactivate**.<img src={useBaseUrl('/img/manage/subscriptions/deactivate.png')} alt="deactivate" style={{border:'1px solid gray'}} />
 
@@ -275,15 +275,15 @@ By clicking the **Download Report** button, you can download the selected child
 
 If a [custom subdomain](create-manage-orgs.md) has been configured for a child org, and you have an account in the org, you can access it from the Organizations UI.
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the row for the org you want to access.
 1. Click **Access Organization** in the right hand pane. <br/> <img src={useBaseUrl('img/manage/subscriptions/access-org.png')} alt="access org" style={{border:'1px solid gray'}} width="400"/>
 
 ## View child credits usage
 
-You can access the child credits usage for a selected organization from the **Organizations** UI. 
+You can access the child credits usage for a selected organization from the **Organizations** UI.
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
 1. Click the row for the org you want to access the credits usage.
 1. You can see the total percentage of credits consumed out of the total number of credits allocated in the **Allocation & usage** section.
 1. Click **Open in Account Overview** for a detailed child credit usage report for the selected organization.<br/> <img src={useBaseUrl('img/manage/subscriptions/child-credits-usage.png')} alt="child-credits-usage" style={{border:'1px solid gray'}} width="450"/>

docs/manage/manage-subscription/index.md

@@ -1,10 +1,10 @@
 ---
 slug: /manage/manage-subscription
-title: Manage Subscription
+title: Manage Plan
 description: Learn about Sumo Logic account plans and types and about how to manage yours.
 ---
 
-The topics in this guide provide information on Sumo Logic service agreements and how to manage your account efficiently. 
+The topics in this guide provide information on Sumo Logic service agreements, setting up a plan, and managing your account. 
 
 import useBaseUrl from '@docusaurus/useBaseUrl';
 

docs/manage/manage-subscription/manage-billing-information.md

@@ -1,7 +1,7 @@
 ---
 id: manage-billing-information
 title: Manage Billing Information
-description: Manage billing for professional accounts.
+description: Manage billing for Sumo Logic accounts.
 ---
 
 
@@ -11,9 +11,9 @@ All users who have Admin role privileges can manage the billing information for
 
 Once changes are submitted, Sumo Logic will begin applies the new credit card for the next billing cycle. To reassign the account owner role to another admin user, see Account Page for your account type.
 
-To change the billing information, do the following:
+To modify your billing information:
 
-1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Account > Billing**. <br/> [**New UI**](/docs/get-started/sumo-logic-ui/). In the top menu select **Administration**, and then under **Account** select **Billing**. You can also click the **Go To...** menu at the top of the screen and select **Billing**. 
+1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Account > Billing**. <br/> [**New UI**](/docs/get-started/sumo-logic-ui/). In the top menu select **Administration**, and then under **Account** select **Billing**. You can also click the **Go To...** menu at the top of the screen and select **Billing**.
 1. Click **Use a New Credit Card**.
 1. Enter the new credit card information, or edit any of the billing address/contact information.
 1. Click **Submit**.