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Update 2fa.mdx #18851

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Update 2fa.mdx
travisgahn Dec 18, 2024
2326afa
Minor updates
dcpena May 5, 2025
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2 changes: 1 addition & 1 deletion src/content/docs/fundamentals/setup/account/account-security/2fa.mdx
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Expand Up @@ -171,7 +171,7 @@ If you do not have access to your 2FA account or backup codes and cannot current
* Your browser may be set to clear cookies on exit or after browser or OS upgrades. This interferes with the device verification process.
* You may be using anti-malware or other software that automatically clears your browser cookies and makes your device unregognizable by Cloudflare's Dashboard.

If you are still unable to verify your device, [contact Support](/support/contacting-cloudflare-support/).
If you are still unable to verify your device, you may contact customer support using the provided link if you have a billing profile with Cloudflare. If you are a free customer with no billed services and cannot verify your email or device we will not be able to reset your 2FA, and you will need to create a new account. At this point you may also be prompted to delete your old account using the provided deletion tool.
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@ngayerie ngayerie Dec 19, 2024

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"using the provided link" is that a link the user receives?
or should this sentence link to the support portal?


***

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