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Summary

Customers are unable to add or edit payment methods once they have 2 or more added to their account. I am documenting this and referencing it in the relevant parts of the billing documentation.

Documenting issues around adding/updating payment methods
Referencing new document in context
Referring to the new article in context
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hyperlint-ai bot commented May 27, 2025

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PR Change Summary

Documented issues related to adding or updating payment methods when multiple methods are present, and added a new troubleshooting guide.

  • Added warnings in billing documentation regarding limitations on payment methods
  • Created a new troubleshooting guide for managing payment methods
  • Clarified the maximum number of payment methods allowed per account

Modified Files

  • src/content/docs/billing/create-billing-profile.mdx
  • src/content/docs/billing/update-billing-info.mdx

Added Files

  • src/content/docs/troubleshoot-updating-payment-methods.mdx

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@dcpena dcpena enabled auto-merge (squash) May 30, 2025 18:29
@dcpena dcpena merged commit f07a310 into cloudflare:production May 30, 2025
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@workers-devprod workers-devprod added the contribution [Holopin] Recognizes a docs contribution, big or small label May 30, 2025
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holopin-bot bot commented May 30, 2025

Congratulations @simon-says, the maintainer of this repository has issued you a holobyte! Here it is: https://holopin.io/holobyte/cmbb5f28i026607jukyy6xv5v

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@simon-says simon-says deleted the troubleshoot-updating-payment-methods branch June 26, 2025 11:50
sdnts pushed a commit to sdnts/cloudflare-docs that referenced this pull request Jul 24, 2025
* Create troubleshoot-updating-payment-methods.mdx

Documenting issues around adding/updating payment methods

* Update create-billing-profile.mdx

Referencing new document in context

* Update update-billing-info.mdx

Referring to the new article in context

* Created partial and updated note

* Deleted in favor of note in new partial file

---------

Co-authored-by: Denise Pena <[email protected]>
Co-authored-by: Denise Peña <[email protected]>
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6 participants