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[Email Security] Update steps to reclassify messages + minor wording updates #23925

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merged 1 commit into from
Jul 24, 2025
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[Email Security] Update steps to reclassify messages + minor wording updates #23925

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8 changes: 7 additions & 1 deletion src/content/docs/cloudflare-one/email-security/email-monitoring/search-email.mdx
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Expand Up @@ -89,7 +89,9 @@ To reclassify a message:
- **Clean**: Traffic not associated with any phishing campaigns.
5. Select **Save**.

To reclassify messages in bulk, select the messages you want to reclassify > **Action** > **Request reclassification**.
To reclassify messages in bulk, select **Select all messages** > **Action** > **Request reclassification**.

To release messages in bulk, select **Select all messages** > **Action** > **Release**.

### Upload EML files

Expand Down Expand Up @@ -194,6 +196,8 @@ To move messages:
- **Hard delete (admin recoverable)**: Delete messages from a user's inbox.
5. Select **Save**.

To move messages in bulk, select **Select all messages** > **Action** > **Move**.

## Find similar emails

Each detection has an Email Detection Fingerprint (EDF) hash that Email Security sends to the Search API to retrieve similar detections.
Expand All @@ -214,6 +218,8 @@ To export messages:
2. On the **Investigation** page, under **Your matching messages**, select **Export to CSV**.
3. Select **Export messages** on the pop-up message. You can export up to 500 messages from the dashboard. To export up to 1,000 matching messages, use the [API](/api/resources/email_security/subresources/investigate/methods/get/).

To export messages in bulk, select **Select all messages** > **Export to CSV**.

## Email status

Email Security allows you to review the status and actions of each email.
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2 changes: 1 addition & 1 deletion ...t/prerequisites/m365-email-security-mx/use-cases/five-junk-admin-quarantine.mdx
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Expand Up @@ -5,7 +5,7 @@ sidebar:
order: 5
head:
- tag: title
content: Deliver emails to the junk email folder - Office 365
content: Deliver emails to the junk email folder - Microsoft 365

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2 changes: 1 addition & 1 deletion ...ites/m365-email-security-mx/use-cases/four-user-quarantine-admin-quarantine.mdx
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Expand Up @@ -5,7 +5,7 @@ sidebar:
order: 4
head:
- tag: title
content: User managed quarantine and administrative quarantine - Office 365
content: User managed quarantine and administrative quarantine - Microsoft 365

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