User Management Disabling Partner Users

How to disable Partner User accounts

We do not delete or cancel user accounts for any reason -- it causes data loss. If a user account is deleted, we run the risk of deleting records and pages of which they are the "Author."

1. People

2. Search for user using email address or username (First Name Last Name) → Apply

3. Identify and select Partner User to be disabled→ Edit

4. Set status to "Blocked"

   a. This will prevent the user from logging in and prompt them to contact California Revealed staff for additional information

5. Uncheck all roles, such as partner or administrator

6. Delete any values in the Group Membership section

7. Save